:root{--primary:#2563eb;--primary2:#1d4ed8;--bg:#f5f7fb;--card:#fff;--text:#172033;--muted:#667085;--border:#e5eaf2;--success:#16a34a;--warning:#d97706;--danger:#dc2626;--shadow:0 10px 30px rgba(16,24,40,.07);--radius:18px}
[data-theme=dark]{--bg:#0b1220;--card:#111b2e;--text:#edf2f7;--muted:#9aa8bc;--border:#243149;--shadow:0 10px 30px rgba(0,0,0,.22)}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:linear-gradient(180deg,var(--bg),#eef2f8);color:var(--text);font-family:Cairo,Segoe UI,Tahoma,sans-serif;font-size:14px}
[data-theme=dark] body{background:var(--bg)}
button,input,select,textarea{font:inherit}
button,a{transition:.18s ease}
.app-shell{max-width:1450px;margin:auto;padding:18px 22px 50px}
.crm-header{position:sticky;top:10px;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:15px;padding:12px 16px;margin-bottom:20px;background:color-mix(in srgb,var(--card) 94%,transparent);border:1px solid var(--border);border-radius:18px;box-shadow:var(--shadow);backdrop-filter:blur(12px)}
.brand{display:flex;align-items:center;gap:11px}.brand-logo{width:46px;height:46px;object-fit:contain;border-radius:12px;background:#fff;padding:4px}.brand strong{display:block;font-size:17px}.brand span{display:block;color:var(--muted);font-size:11px}.header-actions,.profile-actions,.quick-actions{display:flex;gap:8px;flex-wrap:wrap}
.page{display:grid;gap:18px}.card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}
.profile-hero{display:flex;align-items:center;justify-content:space-between;gap:20px;background:linear-gradient(135deg,var(--card),color-mix(in srgb,var(--primary) 5%,var(--card)))}
.profile-main{display:flex;align-items:center;gap:15px}.avatar{width:64px;height:64px;border-radius:18px;display:grid;place-items:center;background:linear-gradient(135deg,var(--primary),var(--primary2));color:#fff;font-size:24px;box-shadow:0 8px 18px rgba(37,99,235,.22)}.eyebrow{color:var(--muted);font-size:11px;font-weight:700}.profile-hero h1{margin:2px 0 3px;font-size:25px}.muted{color:var(--muted)}
.profile-grid{display:grid;grid-template-columns:1.35fr .85fr;gap:18px}.section-title{display:flex;align-items:center;gap:9px;font-size:16px;font-weight:800}.section-title i{color:var(--primary)}.info-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-top:17px}.info-grid>div{padding:12px 14px;border:1px solid var(--border);border-radius:13px;background:color-mix(in srgb,var(--bg) 55%,var(--card))}.info-grid .wide{grid-column:span 4}.info-grid span,.balance-grid span{display:block;color:var(--muted);font-size:11px;margin-bottom:4px}.info-grid strong{font-size:13px;overflow-wrap:anywhere}.balance-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:17px 0}.balance-grid>div{padding:14px;border-radius:14px;background:color-mix(in srgb,var(--primary) 5%,var(--card));text-align:center}.balance-grid strong{display:block;font-size:21px}.balance-grid small{color:var(--muted)}.danger,.danger-text{color:var(--danger)!important}.success-text{color:var(--success)!important}
.btn{border:1px solid transparent;border-radius:11px;padding:9px 14px;display:inline-flex;align-items:center;justify-content:center;gap:7px;cursor:pointer;text-decoration:none;font-weight:800;font-size:12px}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--primary);color:#fff}.btn-success{background:var(--success);color:#fff}.btn-warning{background:var(--warning);color:#fff}.btn-dark{background:#263247;color:#fff}.btn-light{background:var(--card);color:var(--text);border-color:var(--border)}.btn-outline{background:transparent;color:var(--text);border-color:var(--border)}.btn-sm{padding:7px 10px}.count-badge{background:#ef4444;color:#fff;border-radius:99px;min-width:19px;padding:1px 5px;font-size:10px}
.section-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:15px;flex-wrap:wrap}.search{min-width:260px;padding:10px 13px;border:1px solid var(--border);background:var(--bg);color:var(--text);border-radius:11px;outline:none}.search:focus,input:focus,select:focus,textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(37,99,235,.10);outline:none}
.table-wrap{overflow:auto;border:1px solid var(--border);border-radius:13px}table{width:100%;min-width:900px;border-collapse:collapse}th,td{padding:12px 13px;text-align:right;border-bottom:1px solid var(--border);white-space:nowrap}th{background:color-mix(in srgb,var(--primary) 6%,var(--card));color:var(--muted);font-size:11px}td{font-size:12px}tbody tr:hover{background:color-mix(in srgb,var(--primary) 3%,var(--card))}.danger-row{background:rgba(220,38,38,.045)}.flash-row{animation:flash 2.2s ease}@keyframes flash{0%,100%{box-shadow:none}30%,60%{box-shadow:inset 0 0 0 2px var(--warning);background:rgba(245,158,11,.12)}}
.status{display:inline-flex;padding:5px 9px;border-radius:99px;font-size:10px;font-weight:800}.status.ok{background:#dcfce7;color:#166534}.status.bad{background:#fee2e2;color:#991b1b}.status.warn{background:#fef3c7;color:#92400e}.status.neutral{background:#eef2f7;color:#475569}.row-actions{display:flex;gap:5px}.icon-action{width:30px;height:30px;border:1px solid var(--border);border-radius:8px;display:grid;place-items:center;color:var(--text);background:var(--card);cursor:pointer;text-decoration:none}.icon-action:hover{background:var(--primary);color:#fff}.icon-action.pay{color:var(--success)}.icon-action.danger{color:var(--danger)}
.modal{position:fixed;inset:0;background:rgba(2,8,23,.58);display:none;align-items:center;justify-content:center;padding:20px;z-index:100}.modal.open{display:flex}.modal-card{width:min(680px,100%);max-height:90vh;overflow:auto;background:var(--card);border:1px solid var(--border);border-radius:20px;box-shadow:0 24px 70px rgba(0,0,0,.25);padding:20px}.modal-wide{width:min(1050px,100%)}.modal-head{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--border);padding-bottom:12px;margin-bottom:15px}.modal-head h3{margin:0}.modal-close{border:0;background:var(--bg);color:var(--text);border-radius:9px;width:34px;height:34px;font-size:22px;cursor:pointer}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.form-grid label{display:grid;gap:6px;color:var(--muted);font-size:12px;font-weight:700}.form-grid input,.form-grid select,.form-grid textarea{width:100%;padding:10px 12px;border:1px solid var(--border);background:var(--bg);color:var(--text);border-radius:10px}.wide{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end;gap:8px}.notice{padding:11px;border-radius:11px;background:var(--bg);color:var(--muted)}.empty,.loading{text-align:center;padding:30px;color:var(--muted)}
.alert-row{width:100%;display:grid;grid-template-columns:42px 1fr 20px;align-items:center;text-align:right;gap:10px;padding:13px;margin-bottom:8px;border:1px solid var(--border);border-radius:13px;background:var(--card);color:var(--text);cursor:pointer}.alert-row:hover{border-color:var(--primary);transform:translateX(-2px)}.alert-row.danger{border-right:4px solid var(--danger)}.alert-row small{display:block;color:var(--muted);margin-top:3px}.alert-icon{width:36px;height:36px;border-radius:10px;background:color-mix(in srgb,var(--primary) 9%,var(--card));display:grid;place-items:center;color:var(--primary)}
.smart-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.smart-grid>div{padding:14px;border:1px solid var(--border);border-radius:13px;background:var(--bg)}.smart-grid span{display:block;color:var(--muted);font-size:11px}.smart-grid b{display:block;margin-top:5px;font-size:17px}.trend-note{margin:14px 0;padding:14px;border-radius:13px;background:color-mix(in srgb,var(--primary) 6%,var(--card));line-height:1.9}.sub-title{margin:18px 0 10px}
.score-ring{width:150px;height:150px;border-radius:50%;margin:10px auto 12px;display:grid;place-items:center;background:conic-gradient(var(--primary) calc(var(--score,85)*1%),var(--border) 0);position:relative;color:var(--primary);font-size:35px;font-weight:900}.score-ring:after{content:"";position:absolute;inset:12px;border-radius:50%;background:var(--card)}.score-ring b,.score-ring span{position:relative;z-index:1}.score-ring span{font-size:11px;color:var(--muted)}.rating-title{text-align:center;font-size:21px}.rating-facts{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:15px}.rating-facts div{padding:11px;border:1px solid var(--border);border-radius:10px;display:flex;justify-content:space-between;color:var(--muted)}.rating-facts b{color:var(--text)}
.toast{position:fixed;bottom:25px;left:25px;z-index:9999;background:#182235;color:#fff;padding:12px 17px;border-radius:12px;box-shadow:var(--shadow);transform:translateY(20px);opacity:0;pointer-events:none;transition:.25s}.toast.show{transform:none;opacity:1}.toast.success{border-right:4px solid var(--success)}.toast.error{border-right:4px solid var(--danger)}
@media(max-width:1000px){.profile-grid{grid-template-columns:1fr}.info-grid{grid-template-columns:repeat(2,1fr)}.info-grid .wide{grid-column:span 2}.profile-hero{align-items:flex-start;flex-direction:column}.smart-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.app-shell{padding:10px}.crm-header{position:static}.profile-hero h1{font-size:20px}.info-grid,.balance-grid,.form-grid,.smart-grid{grid-template-columns:1fr}.info-grid .wide,.wide{grid-column:1}.header-actions{width:100%}.header-actions .btn{flex:1}.profile-actions .btn{width:100%}.search{min-width:100%}}
/* Shared visual polish for legacy pages */
body.legacy-page .page-header,body.legacy-page .header,body.legacy-page .top-bar{border-radius:18px;box-shadow:var(--shadow)!important}
.crm-global-brand{position:fixed;top:12px;right:20px;z-index:9998;display:flex;align-items:center}
.crm-global-brand img{width:38px;height:38px;object-fit:contain;background:#fff;border-radius:10px;padding:3px;box-shadow:var(--shadow)}

body.legacy-page{padding-top:70px!important}

/* Final CRM interaction polish */
.customer-data-block{padding:24px 26px}.customer-data-block .section-title{margin-bottom:2px}
.account-overview{display:grid;gap:14px}.account-overview .balance-grid{margin:0}.section-actions,.year-toolbar{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.section-hint{font-size:11px;margin-top:5px}.year-toolbar label{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:12px;font-weight:700}.year-toolbar select{padding:9px 12px;border:1px solid var(--border);border-radius:10px;background:var(--bg);color:var(--text)}
.year-summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:14px 0}.year-summary-grid>div,.year-total-link{padding:14px;border:1px solid var(--border);border-radius:13px;background:color-mix(in srgb,var(--primary) 4%,var(--card));text-align:center}.year-summary-grid span{display:block;color:var(--muted);font-size:11px}.year-summary-grid b{display:block;margin-top:5px;font-size:17px}.year-total-link{font:inherit;color:var(--text);cursor:pointer}.year-total-link:hover,.month-click-row:hover{border-color:var(--primary)}.month-click-row{cursor:pointer}.report-link-cell{cursor:pointer}.report-link-cell:hover{background:color-mix(in srgb,var(--primary) 8%,var(--card));text-decoration:underline}.export-btn{white-space:nowrap}
@media(max-width:900px){.year-summary-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.year-summary-grid{grid-template-columns:1fr}.section-actions,.year-toolbar{width:100%}.section-actions .search{min-width:0;flex:1}}

/* The two rating engines, side by side, each with the weights it uses */
.rating-duo{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.rating-col{padding:16px;border:1px solid var(--border);border-radius:14px;background:var(--bg)}
.rating-col h4{margin:0 0 8px;font-size:14.5px;color:var(--primary);display:flex;align-items:center;gap:7px}
.rating-col .why{color:var(--muted);font-size:11.5px;line-height:1.85;margin-bottom:4px;min-height:44px}
.rating-note{margin-top:14px;padding:13px 15px;border-radius:13px;background:color-mix(in srgb,var(--primary) 6%,var(--card));font-size:12.5px;line-height:1.95}
.alert-row.good{border-right:4px solid var(--success)}
.alert-row.good .alert-icon{color:var(--success)}
/* tone, not priority: a watch item is worth keeping an eye on, not an alarm */
.alert-row.watch{border-right:4px solid var(--warning)}
.alert-row.watch .alert-icon{color:var(--warning)}
@media(max-width:1000px){.rating-duo{grid-template-columns:1fr}.rating-col .why{min-height:0}}